Privacy policy

Kiddolab Toys is committed to providing you with a satisfying shopping experience. We are always trying to better understand and present you with information about the products and services that are most helpful to you. To help us in that process, we do collect information about you through your online shopping experiences. This Privacy Statement describes the types of information we collect and how we use it. By using our website, www.Kiddolab.com, (“Site”), you consent to the use of the information that you provide to us in accordance with this Privacy Statement. We do update this Privacy Statement from time to time so please review this Privacy Statement regularly. If we materially alter our Privacy Statement, we will notify you of such changes by posting a notice on our Site and/or contacting you at the e-mail address provided to us. Your continued use of the Site will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the Site, and you should notify us that you do not want your information used in accordance with the changes.

Some of the information we collect from you is considered personally identifiable information (“Personal Information”). Personal Information is information that can be used, alone or in combination with other information, to identify an individual.

In this Privacy Statement, we list the circumstances under which we collect Personal Information and the type of Personal Information we collect. We also explain how we use, share, and protect Personal Information. When you engage in any of the activities listed below, you are agreeing to let us collect, use, and share your Personal Information in the manner described in this Privacy Statement.

WHERE AND WHEN DO WE COLLECT INFORMATION?

We collect Personal Information from you when you engage in the following activities:

  • When you visit our website on any device, desktop, mobile, or tablet. www.Kiddolab.com (“Site”).
  • When you make an online purchase through our Site.
  • When you register and create an account on our Site.
  • When you call us on the telephone, send us an e-mail, submit a product review, or submit a form on our Site.
  • When you sign up for our e-mail or text service to receive offers, news & tips.
  • When you contact us regarding a return.
  • When you contact our Help Center.
  • If we use a reward or loyalty program and you enroll in such a program.
  • When the user rates or writes a review of a product on the Site.
  • When you register a product through our Site.
  • When you upload content such as photographs and comments to our Site, or to any of our social media sites (“Social Media”).
  • When you participate in any of our programs and promotions or respond to a survey or questionnaire.
  • When you click through or engage with Kiddolab Toys content is displayed on a third-party website, mobile site, or social networking site.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal Information that we collect may include:

  • Details of your visits to our Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including your IP address, the date and time you accessed or left the Site and which pages you viewed. Some parts of our Site use cookies and other technologies to collect this information about your general internet usage. See the section below ‘How We Use Cookies” to learn more.
  • Information that you provide directly to us by filling in forms on our Sites, such as your name, address, date of birth, e-mail address, telephone number, and social media handles.
  • Details on the products that you purchase through our Site, as well as your name, address, telephone number, and email address. We do not collect or maintain your payment card data. Your payments are processed through a third party.
  • Photographs, comments, opinions, and other information that you share with us through our Site and Social Media.
  • Information that you provide directly to us if you review our products, such as a nickname, location, email address, gender, and age.
  • If you create an account with us, we may collect your name, email address, and password.

 

HOW DO WE USE AND SHARE PERSONAL INFORMATION?

We use Personal Information to improve and enhance your shopping experience, in the following ways:

  • To respond to your inquiries and improve our customer service.
  • To communicate with you about our products, services, offers and promotions, news, and events that may be of interest to you.
  • To present you with opportunities to complete a survey or questionnaire about our company or our products.
  • To help us develop and improve our Site and Social Media.
  • To tailor and present advertisements and offers to you based on the searches you perform, the information you provide, your activity on our Site or Social Media, or your activity on third-party websites and social media.
  • To administer reward and/or loyalty programs and promotions.
  • To support and improve our internal business processes and functions, such as product fulfillment, marketing, authentication, customer service, security, fraud prevention, safety, and legal.
  • To conduct data analysis and research, develop new products, identify trends, and determine the effectiveness of promotional campaigns.

 

We may share Personal Information with third-party service providers in the following ways:

  • As necessary authorize credit card transactions for processing your payments, fulfill your orders, and create personalized items that you purchase from us.
  • To help operate our business such as by website hosting, fraud screening, data analysis, information technology, customer service, e-mail delivery, and auditing.
  • • To administer a reward and/or loyalty program, promotions, incentives, a payment plan(s), offers, and/or any other benefits for our customers.
  • • To collect user ratings or reviews of a product on the Site.
  • • To protect our rights and the rights of our users, and to comply with legal obligations such as responding to subpoenas, or other requests from government entities.
  • • To investigate, prevent, or take action against potential or suspected illegal activities, fraud, threats to personal safety, or violations of our terms and conditions.
  • • Where we are contractually obligated to disclose it.
  • • In ways for which you provide us with your consent.
  • • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal information held by us about our Site users is among the assets transferred.

 

Where we disclose Personal Information for a purpose set forth herein, we enter a contract with the third party that describes the purpose and requires the third-party recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

We will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and/or updating this Privacy Statement.

Any information that you share with us by posting to public areas such as our Site and Social Media may be seen by others.

We may share Personal Information with reputable third-party organizations to contact consumers for marketing and promotional purposes. Third-party contacts with our customers may be initiated only by postal mail.

We do not sell your Personal Information to third parties.

 

HOW DO WE PROTECT PERSONAL INFORMATION?

We use industry-standard security techniques on our Site to help protect the Personal Information we collect. Personal Information we collect is stored on servers we have attempted to secure using Secure Socket Layer (SSL) encryption software.

Some versions of browsers and some firewalls don't allow communication through secure servers. In that case, you won’t be able to connect to our server and therefore won’t be able to place an order through a secure connection.

No transmission of data over the Internet or by the mobile device is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither Kiddolab Toys nor any of our service providers can ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.

Kiddolab Toys does not ask you to provide Personal Information by sending e-mail requests. Therefore, if you receive an e-mail that looks like it comes from Kiddolab Toys and asks you for Personal Information (such as your name, address, or credit card number), do not respond. The e-mail may be a phishing attempt to steal your Personal Information.

Last modified: May 20, 2022